Frequently Asked Questions


 

DOG COLLARS
How to measure for a dogs collar
Our dog collars are measured by neck size, NOT by overall collar length, so please measure your dogs neck, ideally with a fabric tape measure, as you would like the collar to fit.  Or measure your dogs old collar (if you were happy with its fit) from the buckle to the hole that your dog wears their collar on.  Please also remember that you should be able to comfortably fit two fingers inside the collar when it is on.
 
Basic Dog Collar Size Guide
Please remember that this is just a guide, a collar that fits one labradoodle may swamp their sibling.  You also want to aim for the collar to fit at the mid point of the measurements, not at one extreme or the other.  You never want your collar to be on the very last hole.
 
Collar Size     Neck Size inches/cm            Breed Guide
Size 1              9-10.5" / 23-30cm                   yorkie/daxie/mini breeds
Size 2              11-13" / 25-35cm                    jack russel/small terriers/pugs/beagles
Size 3              12-15" / 31-42cm                    scotties/spaniels/westies/fox terriers
Size 4              15 - 18" / 40 - 51cm                dalmatians/labradors/boxers
Size 5              18 - 21" / 46 - 56cm                male labs/rhodesian ridgebacks
Size 6              22 - 26" / 56 - 66cm                great danes/bull dogs
 
LEATHER COLLAR CARE
If you treat your leather collars well they will thank you by growing more beautiful with age.  To clean the leather, rinse the collar in warm water to get any major dirt off, then treat them with Neats Foot Oil for waterproofing or Saddle Soap.  This will keep the leather moist and supple.
 
Different leathers are best for different purposes: black, tan and chocolate are great collars for rugged use.  The coloured leathers will also age beautifully but the colour in the leather may darken with a lot of swimming and wear - for example the red and green may darken with wear.  The pink patent and white leathers are more for urban wear, for obvious reasons!
 
Please be careful with the patent collars when putting flea treatments or any other chemical solution on your dog as this may affect the patent finish.  It is best to remove the collar and wait until the area is dry before re-dressing your dog.
 
STUDS 
Our metal studs are individually riveted by hand to ensure they are as strong as possible.  If you should loose a stud, please let us know and we can repair your collar.
 
We also offer a Creature Clothes Collar Service where we smarten up old yet very loved collars.  This costs £7.50 + p&p. 
 
FABRIC COLLAR CARE
Our fabric collars and leads all have a webbing core for added strength.  They can be machine washed in a regular washing machine, but we recommend covering the metal wear with a sock, or washing the collar/lead in a pillowcase to protect the machine.  
Our wool collars & leads can be machine washed on a cold wool cycle.
 
LEADS
Lead Measurements
We grew up in the 80's when metric took over from imperial, so we're a bit all over the shop when it comes to a measurement system... apologies!!!
Our leather leads are 1m long
Our fabric leads are either 3ft or 4ft long.
If you would like a specific length of lead, please let us know and we will see if we can make it for you.
 
FABRIC LEAD CARE
Our fabric collars and leads all have a webbing core for added strength.  They can be machine washed in a regular washing machine, but we recommend covering the metal wear with a sock, or washing the collar/lead in a pillowcase to protect the machine.  
Our wool collars & leads can be machine washed on a cold wool cycle.
 
DOG DOZAS & CAT NAPPAS
Sizes
Small  24" x 26":  yorkies / cats
Medium 26" x 34": spaniels / terriers / curled up bigger breeds who sleep in a ball
Large 34" x 42":  labradors / retrievers / dalmatians / grey hounds
 
If you would like one of our Dog Dozas to fit inside an existing basket, remember that our dog dozas have no hard or solid parts and are very squidgy, so will squish in to the basket.  It is better to go for a slightly larger option than one that is too small.
 
WASHING
YES!!  You can machine wash our dog beds - cool huh?  All of our beds have a loose zipped cover, filled with 2 separate 15 tog duvets - we use separate specially made quilts so that they fit inside a regular washing machine - no need for expensive trips to the laundrette.  SO... the cover is washable, as are the 2 duvets inside, meaning you can wash the cover on its own or the duvets one at a time so your dog always has a bed, or pop the whole thing in the machine - totally flexible!
 
SPARE COVERS
We also make spare covers if you have one of our beds already, please call or email for more details.
 
FOGLE & POLE VINTAGE BEDS
Our Fogle & Pole Vintage Welsh Blanket beds are machine washable on a wool wash at a low temperature.